Conference FAQs

All information relating to the ACA Qld Conference is available on the Conference website and in the Conference Brochure, Sponsor & Exhibitor Prospectus, Exhibitor Manual and Terms and Conditions both for Delegates and Sponsors and Exhibitors. We have compiled below a list of the most frequently asked questions.

Helpie FAQ

  • Delegates

  • The two-day package includes Dinner and Welcome Event. Why do I have to answer Yes or No for attending?

    Not everyone chooses to attend the Welcome Event &/or Gala Dinner, even though they may be included in the cost. We need to give the venue accurate numbers for catering at each social function (and each meal break across the event) and also to effectively assign table allocations for dinner.

  • Can I sit with my friends/colleagues at dinner?

    Of course! We want you to have a fun night so do our best to arrange seating to suit. Of course, you have to tell us who your friends are so we know to seat you together. We usually sit everyone from a service/organisation together, unless advised otherwise. Send us an email if you have a seating request at Gala Dinner.

  • How do I know which meals are suitable for my dietary requirements?

    All catering for attendees who have informed us of a special dietary requirement are served on a separate catering station. For positioning, please check with ACA Qld or venue teams prior to the first meal break. All meals must be sourced from the special catering station if you have advised a special dietary requirement. Regular catering stations will not be free of allergens.

  • I can't attend anymore, what should I do?

    ACA Qld members can change the name of attendees under Events and Training/Registration History after logging in on the ACA Qld website. No charge is incurred for replacement attendees.

    For cancellation, please refer to Cancellation and Refunds under our Terms and Conditions. Cancellation terms and conditions are strictly upheld due to oncosts from the venue.

  • Can my partner/friend/associate go to the trade hall while I attend the workshops?

    All attendees, whether they are in attendance for a short time or the full event, must be registered to attend or accompanied by one of the ACA Qld team. Our conference is a closed event, ie not open to the public. There is time allocated in the conference Program for trade hall shopping at the start and end of each day as well as during meal breaks. Anyone not wearing a conference lanyard will be asked to leave by venue staff or the ACA Qld team.

  • Sponsors and Exhibitors

  • The two-day package includes Dinner and Welcome Event. Why do I have to answer Yes or No for attending?

    Not everyone chooses to attend the Welcome Event &/or Gala Dinner, even though they may be included in the cost. We need to give the venue accurate numbers for catering at each social function (and each meal break across the event) and also to effectively assign table allocations for dinner.

  • Can I sit with my friends/colleagues at dinner?

    Of course! We want you to have a fun night so do our best to arrange seating to suit. Of course, you have to tell us who your friends are so we know to seat you together. We usually sit everyone from a service/organisation together, unless advised otherwise. Send us an email if you have a seating request at Gala Dinner.

  • How do I know which meals are suitable for my dietary requirements?

    All catering for attendees who have informed us of a special dietary requirement are served on a separate catering station. For positioning, please check with ACA Qld or venue teams prior to the first meal break. All meals must be sourced from the special catering station if you have advised a special dietary requirement. Regular catering stations will not be free of allergens.

  • When is the delegate listing sent?

    A listing of delegate attendees is sent to eligible Sponsors &/or Exhibitors in the week following the event. Delegate attendees are given the choice to opt-out of marketing and inclusion on the delegate listing.

  • What’s included in my booth booking?

    Each exhibition booth comes with the following as standard inclusions:-

    • Velcro Compatible Frontrunner black walls, 3m wide x 2.4m high back wall, 2.4m x 2.4m high side walls on closed sides.
    • 290mm high fascia boards on open sides.
    • 1 x company signage on open side (up to 30 characters on white core flute panel. Signage remains the property of the supplier).
    • Standard Furniture Inclusion: 1 x folding trestle table 1.8m, 1 x black fitted cloth, 2 x chair
      • Alternative Option: 1 x dry bar table 600mm dia x 1120mm high, 2 x cafe stool. (This option must be selected on booking form from Pyramid Displays, otherwise standard inclusion will be given).
    • 2 x energy efficient spotlights (equivalent to standard 10 watt spotlights)
    • 1 x 4amp general-purpose outlet (GPO)
    • Two full conference registrations

  • Gold Sponsors

    Gold Sponsors

    Silver Sponsors

    Silver Sponsors

    Gala Dinner Sponsor

    Gala Dinner Sponsor