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The two-day package includes Dinner and ...

The two-day package includes Dinner and Welcome Event.  Why do I have to answer Yes or No for attending?

Not everyone chooses to attend the Welcome Event &/or Gala Dinner, even though they may be included in the cost. We need to give the venue accurate numbers for catering at each social function (and each meal break across the event) and also to effectively assign table allocations for dinner.

Can I sit with my friends/colleagues at ...

Can I sit with my friends/colleagues at dinner?

Of course! We want you to have a fun night so do our best to arrange seating to suit. Of course, you have to tell us who your friends are so we know to seat you together. We usually sit everyone from a service/organisation together, unless advised otherwise. Send us an email if you have […]

How do I know which meals are suitable f...

How do I know which meals are suitable for my dietary requirements?

All catering for attendees who have informed us of a special dietary requirement are served on a separate catering station. For positioning, please check with ACA Qld or venue teams prior to the first meal break. All meals must be sourced from the special catering station if you have advised a special dietary requirement. Regular […]

I can’t attend anymore, what should I do

I can’t attend anymore, what should I do?

ACA Qld members can change the name of attendees under Events and Training/Registration History after logging in on the ACA Qld website. No charge is incurred for replacement attendees. For cancellation, please refer to Cancellation and Refunds under our Terms and Conditions. Cancellation terms and conditions are strictly upheld due to oncosts from the venue.

Can my partner/friend/associate go to th...

Can my partner/friend/associate go to the trade hall while I attend the workshops?

All attendees, whether they are in attendance for a short time or the full event, must be registered to attend or accompanied by one of the ACA Qld team. Our conference is a closed event, ie not open to the public. There is time allocated in the conference Program for trade hall shopping at the […]

When can I register and receive my satch...

When can I register and receive my satchel?

You must register upon arrival to collect your lanyard and name tag which must be worn throughout the event (excluding dinner). The registration desk is manned during the following times:- Friday 19 June 2020: 4:30 to 6:30 pm Saturday 20 June 2020: 7:00 – 8:00 am Sunday 21 June 2020: 7:30 – 8:30 am

How do I book accommodation?

How do I book accommodation?

Choose the accommodation tab on our conference website and download the booking form for either The Star Gold Coast or Sofitel Broadbeach. Booking forms (one per room) are to be returned to the ACA Qld office. No payment is processed by ACA Qld for accommodation bookings.